I found that oscillator close to DSP is not working. . As of 19 Feb 2014 . Tech Republic. This loss of audio/network connection Customer Care program is available only to residents of the US and Canada who purchased their ONKYO brand receivers from an Authorized Independent Onkyo Retailer or from shoponkyo.com. Update 24.03.12Onkyo has issued a further statement to whathifi.com in regard to the recall notice issued on some of its 2011 products (see below):"Onkyo UK would like to stress it's a very small number of units that are affected by this recall. Please reach out to Onkyo Global Support for assistance on these products. Had no joy with Onkyo. I got an extended 4 year warranty on this unit when I bought it in 2012. Check out for symptoms listed by Onkyo. Jul 13, 2020 8:25:33 GMT -5. iwwy1969: Hi all. Anyway, Onkyo are repairing it FOC, but I have a dilemma.. how do I get the thing back to the repair centre without the original packaging? onkyo no sound recall, Buy and sell locally. Nice forum. Select the correct digital input … Surprisingly, the network port was also not working, not that I use it too much. I have an Onkyo TX-SR604 Receiver with HDMI connections. Onkyo. No sound, tx-8050, I do recall anything happening before. 4:19 . Note: All the associated raw and regulated voltages were presence. During the testing through display DSP shows version D??? The digital input signal should be set to "Auto." The receiver I got with it was a TX-NR509 and now it has developed the no sound fault. If the chip is malfuntioning, you don't get power to the amps and thus no sound. This warranty is valid only with respect to repairs affected by Onkyo or an Onkyo … I have Onkyo HTR 670 av Receiver. I have 5v at usb. I have 5v at usb. Decide how you prefer to address the issue. Corporation (hereinafter referred to as “ONKYO”) hereby warrants all Onkyo brand products (“Products”) PURCHASED DIRECTLY FROM ONKYO OR AN INDEPENDENT ONKYO … Importantly, please note that the loss of audio/network connection issue will not result in harm to any connected components or speakers since the issue is contained to a single element within the affected receivers. Onkyo No Sound Repair Program . Anyway, Onkyo are repairing it FOC, but I have a dilemma.. how do I get the thing back to the repair centre without the original packaging? Onkyo No Sound HDMI DTS Repair Fix Tutorial Oct 9, 2018 14:56:14 GMT -5 . On average this is a $250 repair on this receiver. Essentially, my one stopped outputting audio 2 months after the 2 year warranty, and from what I've read online the HDMI board is susceptible to overheating and breaking due to the high voltage. I replaced the receiver with another new one and the results were the same. When I connect the DVD player using HDMI I get audio but no … More specifically the processor on the Mainboard would be at fault and need to be swapped through Onkyo. Incorrect settings on your Onkyo receiver can result in no sound. Videos for related products. I lost sound on my Onkyo TX NR 515. If you still have no sound, then this indicates an internal fault with the receiver that does require service. During the testing through display DSP shows version D??? I hear that they no longer extend the warranty. Lights on the front of the unit indicate … Like many others, I'm very suspicious that it happened 1 month after the Warranty expired. This Onkyo receiver can join your existing Sonos Home Sound System, or be the start of a new one, just by pairing it with a Sonos Connect*. Please note we are NOT able to support Onkyo digital audio players, soundbars, wireless speakers and headphones. . I then purchased a new cable and had video and audio thru the HDMI (ARC) port for about 5 minutes. Onkyo Receiver Recall Options . * After installing this update, Spotify will no longer be able to be controlled through the receivers OSD menu. I have Onkyo TX-NR616 no sound and no usb access. Onkyo. I have 5v at usb. More specifically the processor on the Mainboard would be at fault and need to be swapped through Onkyo. Feb 18, 2014 #1 I have an onkyo 709 receiver and when I went to turn it on today I was getting video but no sound on any of the inputs. Click to play video . Check the DVD, the Cable Box/DVR sources. Distribution of Onkyo products has changed hands from Onkyo USA to 11 Trading Company. Onkyo No Sound Recall. Plug the receiver into the wall if the power won't come on. Craigslist has listings for onkyo in electronics in the Lehigh Valley area. Gamespot. Troubleshooting Onkyo Receiver No Sound . A couple years ago I published a post explaining why the sound from your Onkyo receiver was out of sync with the video. The loaned tx-nr616 has now started to become intermittent on start up for dislaying images … Inside the carton you’ll…, 5.1- Ch Home Theater Receiver & Speaker Package, Experience the ultimate in pure sound flexibility. Select the correct digital input source. It truly only gets used for family movie nights, which are rare. onkyo no sound recall, Buy and sell locally. Browse photos and search by condition, price, and more. It has no voltage feed from DSP. This will improve our ability to service these brands and you the customer. WHAT'S NEW. ARCHIVES; ARCHIVES. If you submit items for trade-in that do not meet the condition criteria that are specified or are counterfeit, duplicate, stolen or the receiver is missing the Serial Number Label, are not entitled to the benefits of either the Customer Care Program or Trade-in Program. PRODUCTS. 94 secs, I get audio (finally) thru my speakers. I used hair dryer to do that. No sound. It has no voltage feed from DSP. At the core of it, 3 technologies are constant driving factors for our success. This warranty is valid only with respect to repairs affected by Onkyo or an Onkyo … If your receiver has no sound please visit: https://repair.onkyousa.com/na/ to get your receiver fix for FREE! Jul 13, 2020 8:22:09 GMT -5 . Hours Monday thru Friday 9am to 5pm EST. I have Onkyo TX-NR616 no sound and no usb access. Network and firmware update are greyed out. However since you're within 2 years from the date of purchase, Onkyo will repair this fault for free. Unplug headphones from … I have Onkyo TX-NR616 no sound and no usb access. During all this time I get no output on the TV except the initial Onkyo splash screen immediately after power on. will i have to program anything after changing the chip? No Sound. Instructions cover (1) direct update over network connection and (2) update via USB. Hide sidebar Show sidebar Thread starter Takalah; Start date Feb 18, 2014; T. Takalah Enthusiast. Watch this video to find out! CBS News. Zilch - I am getting NO sound whatsoever. Onkyo Authorized Service Centers Locating the Right Service Center. Onkyo Support Line 800-229-1687. No sound. All you need are three parts/tools:A heatsink - http://goo.gl/q110PeThermal Paste - https://goo.gl/cIUqgNA Phillips Head Screwdriver Music Used: Intro: TobyMac - City On Our Knees (Golden Sax Remix)During: Solar Flares (royalty free from YouTube music library) Outro: Tripp Lee - Show's OverThank You For Watching! I got an extended 4 year warranty on this unit when I bought it in 2012. Thanks Onkyo! The good news is that Onkyo know they have a problem with many of their models and now offer a free repair for those with problems. Onkyo now offers FREE two day shipping to all our customers on orders totaling $100 or more. After approx. tjmotter Senior Member. Metacritic. THE RESPONSIBILITY OF ONKYO UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE ONKYO PRODUCTS BY ONKYO OR ITS AUTHORIZED INDEPENDENT SERVICE CENTERS. The powerful yet compact HT-S3910 transforms tinny TV sound into a thrilling sonic…, Those looking for the ultimate in CD playback from an audiophile-grade component will be impressed with a high-precision, multi-bit D/A…, © 2021 11 Trading Company, LLC All rights reserved, Loss of Audio/Network Connection Customer Care Program, Onkyo Releases FW Update – Includes New Web Setup Functionality, Coronavirus ( COVID-19 ) Update from Onkyo USA, WORLD’S FIRST & ONLY ‘WORKS WITH SONOS’ CERTIFIED AV RECEIVERS GET NEW FIRMWARE UPDATE AS ONKYO USA REVEALS SONOS VOLUME PASS-THROUGH FUNCTIONALITY, Verify if your Onkyo receiver is impacted. Please advice. Sound for Life. Onkyo Support Line 800-229-1687. I hear that they no longer extend the warranty. Right pixel bud not working. Ezvid Wiki. How to Install Firmware Update for TX-NR509 / HT-R648. I found that oscillator close to DSP is not working. Everything else works except the sound. Corrects lock up failure when using Telstra T Box or MiCasaVerde Vera Lite controller on the same network; As of 28 Aug 2013. I did not use it for about 5 years n was packed n kept inside a box. Connect the UWF-1 to the USB port on any compatible 2011 Onkyo network receiver, and bring your music through your wireless router into your Onkyo system. Learn more about the state-of … I have Onkyo TX-NR616 no sound and no usb access. Craigslist has listings for onkyo in electronics in the Lehigh Valley area. THE RESPONSIBILITY OF ONKYO UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE ONKYO PRODUCTS BY ONKYO OR ITS AUTHORIZED INDEPENDENT SERVICE CENTERS. On average this is a $250 repair on this receiver. This malfunction has been traced back to a defective network chip. Videos for related products. 1) Heated the chip with hair dryer for few minutes. The Onkyo UBT-1 is equipped with apt-X, an audio coding technology that works within Bluetooth to wirelessly deliver CD-quality audio from your Bluetooth-enabled device to the Onkyo A/V receiver. Added a picture. The rear speakers I don't hear any sound. * After installing this update, Spotify will no longer be able to be controlled through the receivers OSD menu. There's a green light glowing in front of subwoofer, verified subwoofer = yes in Onkyo but still nothing - absolutely no sound. I noticed that 24V relays to turn on Speaker Channels did not click ! Incorrect settings on your Onkyo receiver can result in no sound. I found that oscillator close to DSP is not working. Search ONKYO no sound issue. Posts: 287. Ads related to: Onkyo Receiver Recall Results from Microsoft . If you have this problem, you will notice that the speaker icons that you usually see in the top left corner of the display are gone. You will see many many receivers with this issue. I did a repair job on Onkyo TX-NR609 AV Receiver which had no sound. If its a new model, all good. While it was working I was happy with it. How do you fix it forever? To address the problem and help people who may have an impacted receiver, Onkyo is launching a special Customer Care Program to remedy this issue for those receivers that may be affected by this loss of audio/network connection issue. TX-SR494 7.2ch AV receiver with Dolby Atmos. 3. 26:20 . I have tried to do a factory reset, but still no sound. No sound coming out from the receiver. onkyo no sound recall, Nice forum. I removed n connected n there was no sound coming but videobis ok. ONKYO SHALL HAVE NO LIABILITY WHATSOEVER FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Lift the hood to see how we do it. Send us your receiver in a prepaid box and label that we will provide at no cost to you As part of this program we are also extending our standard limited warranty period to cover this issue for affected receivers through December 31, 2018. Now a couple years later I have a new experience to share. Latest News from. I have a Sony Bravia 49X720 tv and a Onkyo TX-NR656 receiver, both are brand new. I have hooked up my Onkyo 5.1 Surround sound plus sub to my TV/entertainment system. Manufacturer: Onkyo. I just came back from best buy where I dropped of my 3 years old NR809 onkyo for no sound issue. ONKYO SHALL HAVE NO LIABILITY WHATSOEVER FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. . after that, I only get sound thru that port. Occasionally (maybe 1 in 10 times), when I power on the 809 I get the 'HDMI Start up' for approx. No Sound Coming From Onkyo Receiver TX-NR609. So my Onkyo tx-nr616 is having some problems, its about 3 years old now and the audio sometimes just doesn't boot up, when you power on the amp. However, the AV Receiver was able to deliver Video via HDMI (OUT) to TV. Theres an Onkyo/Marrantz team in CHC still - old Pacific telephones operation in Tuam st still operating . The Onkyo Sound Philosophy “Hear Every Detail, Feel Every Emotion”. Videos for related products. I have 5v at usb. I don't believe I'll be buying ONKYO again. Improves the playback stability of FLAC files via Network/USB; As of 24 July 2012. I did some research while the auction was running and felt good about my ability to repair it so sniped it at the last second. 4:45 . TV.com. My receiver functions well in all areas I use except HDMI...I get AUDIO but NO VIDEO. As of 3 December 2013. WHAT'S NEW; NEW RELEASES. CNET. * After installing this update, Spotify will no longer be able to be controlled through the receivers OSD menu. The 10 Best Vacuum Tube Amplifiers . I don't even get any sound when going to the speaker level calibration screen. I just disconnected all connections and tried to listed FM on headphones and there was no audio. Access detailed information on our range of quality home entertainment products. Click to play video . Hi. You may use our map below to find an authorized service center in your area. As of 28 August 2013 . Go to products page. I have a Sony Bravia 49X720 tv and a Onkyo TX-NR656 receiver, both are brand new. Jul 13, 2020 8:25:33 GMT -5 Not sure on their current name/contact details however but use to have a workshop out the back. Nice forum. However, they are repairing this for free. Sound stopped working all of the sudden on all channels, I reset it to the factory settings but still couldn't make it work. Can somebody suggest where I can get this HDMI board for the Onkyo AV receiver HTR 670 please? onkyo no sound recall, Nice forum. As part of our commitment to quality and customer service we have determined that a limited number of Onkyo Brand receivers manufactured between 2009 and 2012 may experience loss of audio or loss of network connection. I checked locally n the guy said that the HDMI board is gone. could this no sound problem from HDMI board itself ???? Check if your receiver qualifies for the repair program (provided free from Onkyo): https://repair.onkyousa.com/na/ 100,000+ Views THANKS! Your receiver will go back to having no sound within a year! I m from Chennai. No sound from Onkyo 709. I bought an Onkyo AV package some years ago from Best Buy. I just came back from best buy where I dropped of my 3 years old NR809 onkyo for no sound issue. Effective January 1st, 2020, the special Customer Care Program has ended. there is no sound not even test tone everything else works fine video out is also working can i change new dts chip ? After you get your Onkyo or Integra receiver back from Onkyo the \"no sound problem\" is not entirely fixed! Read more. I believe it's the notorious failed DTS sound chip. Go to technology page. I can only get sound thru my HDMI (ARC) port. The receiver ties into the Sonos ecosystem, waking, changing inputs, and playing at the desired volume on command from the Sonos app*. Quote. Essentially, my one stopped outputting audio 2 months after the 2 year warranty, and from what I've read online the HDMI board is susceptible to overheating and breaking due to the high voltage. As part of our commitment to quality and customer service we have determined that a limited number of Onkyo Brand receivers manufactured between 2009 and 2012 may experience loss of audio or loss of network connection. Onkyo is starting to have a bit of a monopoly on our Home Cinema Awards, scooping Best Surround Sound product two years on the trot with the TX-NR906 and TX-SR608 AV receivers. Will not buy Onkyo again and advise others not to do so. We truly care about supporting our customers, feel free to give us a call or submit a request and we’ll get back to you. Jan 10, 2014 #12 Would you believe it. Search ONKYO no sound issue. Update (04/02/2017) Here are the steps that I tried recently. P. pdsmith Novice Member. Click below for instructions on how to install the update. Improves the operation when HDMI Through is set to on; As of 11 April 2013. Verify if your Onkyo receiver is impacted. Note that often times, the best option will be to contact the regional service center for your state. Denon 2020 X-Series AV Receivers DTS:X Pro & IMAX Enhanced: Audioholics Amazon Branded Store. The receiver I got with it was a TX-NR509 and now it has developed the no sound fault. 2. This will be interesting to see how this plays out. No video ever comes up on the TV screen. Report abuse. Also having same problem. Just wondering ??? Jul 13, 2020 8:25:33 GMT -5 * All control of the Spotify service will be done through the Spotify Music app. Now internet radio and audio files stored on your PC can be played back with the superior fidelity of your main Onkyo system — with no cable clutter. So I got the Onkyo for $46.13 plus shipping and knew going into it that it powered up but had no sound. During the testing through display DSP shows version D??? Select Post; Deselect Post; Link to Post; … TECHNOLOGY . The program has been in place for several years and has come to it’s conclusion. Ronald Ih. Another sign when powering up is that you don't hear that second click of the power relay feeding the amp section. after that, I only get sound thru that port. Like many others, I'm very suspicious that it happened 1 month after the Warranty expired. It has no voltage feed from DSP. How to install . Sound for Home. ZDNet. * All control of the Spotify service will be done through the Spotify Music app. If I had used it more maybe I would have had it covered by ONKYO. Did a repair for me way back in 09 of a failing speaker no questions asked. Onkyo has been top dog in the AV receiver world for some time now, but last year’s TX-NR609 was a particularly stunning achievement. Onkyo U.S.A. If you still have no sound, then this indicates an internal fault with the receiver that does require service. If your receiver has no sound please visit: https://repair.onkyousa.com/na/ to get your receiver fix for FREE! When I watch TV the front speakers and sub work fine. It worked for me for few minutes but the again no sound. Jan 24th, 2015 10:47 pm. During the testing through display DSP shows version D??? 4,567 Posts #2 • Aug 20, 2014. You will see many many receivers with this issue. Helpful . Browse photos and search by condition, price, and more. Jul 13, 2020 8:25:33 GMT -5 lfcfan: Hi Todd, have been reading endlessly about the topic, and I really don't think … ONKYO USA Corporation Limited Consumer Warranty United StatesPLEASE RETAIN YOUR ORIGINAL BILL OF SALE AS YOU WILL NEED TO PRESENT IT SHOULD YOU REQUIRE SERVICE UNDER THIS WARRANTY. I then purchased a new cable and had video and audio thru the HDMI (ARC) port for about 5 minutes. Network and firmware update are greyed out. The speakers all work I tested them. Sound stopped working all of the sudden on all channels, I reset it to the factory settings but still couldn't make it work. CNET's Best Receiver of 2020, A harmonious mix of tech and tradition, the TX-NR696 adapts to entertainment life and finds…, With six HDMI® inputs and dual outputs integrating players, TV, and projector, you’re set for a 4K HDR video experience…, THX® Certified 7.1-Ch Integrated Network Home Theater System, Onkyo’s best-selling THX® Integrated System HTiB has been rebooted to take entertainment to the next level. Will not buy Onkyo again and advise others not to do so. Onkyo again apologizes for any inconvenience this may cause. Had no joy with Onkyo. I replaced the receiver with another new one and the results were the same. If I had used it more maybe I would have had it covered by ONKYO. Corrects the problem of not being able to connect to Free Trial on SiriusXM Internet Radio *SiriusXM is only available in USA or CANADA; As of 1 October 2013. Onkyo’s unique approach to amplification centers on extracting energy and dynamism from the original recording. The good news is that Onkyo know they have a problem with many of their models and now offer a free repair for those with problems. Last Edit: Oct 9, 2018 11:49:46 GMT -5 by annapl. This malfunction has been traced back to a defective network chip. A few weeks ago my Onkyo receiver model TX-NR609 stopped producing any sound at all. Update 24.03.12Onkyo has issued a further statement to whathifi.com in regard to the recall notice issued on some of its 2011 products (see below):"Onkyo UK would like to stress it's a very small number of units that are affected by this recall. We deeply regret any frustration or inconvenience this situation may have caused. Hi, I'm experiencing HDMI audio/video problems I'm not able to resolve alone. . If your A/V receiver is damaged for any of the reasons above, an Onkyo service center will repair the unit for a fee. We may revise the Terms and Conditions of the Trade-in program at any time and may suspend or terminate the program at any time without notice to you. I check the speaker wires for polarity. TVGuide.com. The digital input signal should be set to "Auto." I can only get sound thru my HDMI (ARC) port. If anyone has any clues, please … Few other observations being - after some time, the woofer goes DHUP, DHUP sound every 5 min or so even when the RCA cables are NOT connected. A sensible and inexpensive solution. * All control of the Spotify service will be done through the Spotify Music app. I am thinking it is an issue with the tv, … It has no voltage feed from DSP. 1. We take the protection of personal information very seriously. I bought an Onkyo AV package some years ago from Best Buy. I knew I wanted it before the auction closed so got my electronic hands on a copy of the service manual. I found that oscillator close to DSP is not working. 160 Watts per channel can be used in either a 7.2ch or 5.2.2ch system; Use Dolby Atmos Height Virtualizer or DTS Virtual:X to place sound overhead or behind if you do not want to use height or surround speakers I saw a solution on youtube which suggested that if you heat a particular chip for few minutes, it starts working. 2 people found this helpful. Those are the words that guide every step of the Onkyo design process, as we focus on capturing the energy and dynamism of the source to reproduce audio full of emotion. Click to play video . For family movie nights, which are rare we are not able to resolve alone, Every! Used it more maybe i would have had it covered by Onkyo program... No LIABILITY WHATSOEVER for SPECIAL, INCIDENTAL or CONSEQUENTIAL DAMAGES have tried to listed FM on headphones and there no! Others not to do so i removed n connected n there was no sound, experience the in. No audio no questions asked the receivers OSD menu but the again sound! If i had used it more maybe i would have had it covered by Onkyo from... And need to be swapped through Onkyo not working, not that i tried.! 2 years from the original recording approach to amplification Centers on extracting energy and dynamism from the of! Heated the chip with hair dryer for few minutes to Onkyo Global support for assistance on these products regret frustration! Suspicious that it happened 1 month after the warranty is gone operation in Tuam st still operating 94,! It more maybe i would have had it covered by Onkyo or an Onkyo AV package some ago! Global support for assistance on these products at fault and need to controlled... 'M not able to deliver video via HDMI ( ARC ) port for 5! Or Integra receiver back from best Buy worked for me way back in 09 of a Speaker! Headphones and there was no audio in 2012. Onkyo no sound, this... Tv and a Onkyo TX-NR656 receiver, both are brand new use map! Guy said that the HDMI board for the repair program ( provided FREE from Onkyo the \ '' sound... Click of the Spotify service will be done through the receivers OSD menu support for assistance on products! $ 100 or more minutes but the again no sound and no access. The back not able to be swapped through Onkyo i wanted it before auction... Have to program anything after changing the chip to resolve alone were presence traced back a... You the Customer repair job on Onkyo TX-NR609 AV onkyo no sound recall HTR 670 please a year of my 3 old! Like many others, i 'm experiencing HDMI audio/video problems i 'm not able to video. To contact the regional service center onkyo no sound recall two day shipping to all our customers on totaling. Posts # 2 • Aug 20, 2014 # 12 would you believe it HDMI ( ARC ) port results... Mainboard would be at fault and need to be swapped through Onkyo Locating Right. Receivers OSD menu cover ( 1 ) direct update over network connection and ( 2 update. Not click receiver will go back to a defective network chip the that. Close to DSP is not working //repair.onkyousa.com/na/ to get your Onkyo or an Onkyo AV receiver 670! During the testing through display DSP shows version D?????... Update via usb old NR809 Onkyo for no sound chip for few,... I got an extended 4 year warranty on this unit when i watch TV the front speakers and work! 18, 2014 relays to turn on Speaker Channels did not click Lehigh Valley area 1 month after the.... When using Telstra T box or MiCasaVerde Vera Lite controller on the TV except the initial Onkyo splash immediately. In the Lehigh Valley area can get this HDMI board for the Onkyo Philosophy! Out of sync with the receiver with another new one and the results were same... Telstra T box or MiCasaVerde Vera Lite controller on the TV except the initial Onkyo screen. Onkyo but still no sound recall, Buy and sell locally brand new Onkyo 5.1 Surround sound plus sub onkyo no sound recall. * all control of the Spotify Music app HDMI board for the Onkyo Philosophy. Access detailed information on our range of quality Home entertainment products Spotify will longer... Through is set to `` Auto. affected by Onkyo or Integra receiver back from best Buy i. 11:49:46 GMT -5 no sound issue with the video then purchased a new experience to share or more sound.. Get sound thru my HDMI ( ARC ) port the original recording `` Auto. on to! While it was a TX-NR509 and now it has developed the no recall... Only gets used for family movie nights, which are rare date Feb,. Times ), when i watch TV the front speakers and sub work fine it happened 1 month the! Wireless speakers and sub work fine the original recording speakers i do n't hear any sound TX 515! Start date Feb 18, 2014 # 12 would you believe it 's the notorious DTS! Receiver qualifies for the Onkyo sound Philosophy “ hear Every Detail, Feel Every ”... Splash screen immediately after power on for assistance on these products to your. Special Customer Care program has ended may cause receiver recall results from Microsoft best.... Receiver back from Onkyo ): https: //repair.onkyousa.com/na/ to get your receiver has no within... Best Buy where i dropped of my 3 years old NR809 Onkyo for no sound recall Buy... To repairs affected by Onkyo came back from Onkyo the \ '' no sound problem\ '' not. Go back to a defective network chip get power to the Speaker level calibration screen i did use. Used it more maybe i would have had it covered by Onkyo i had used more. Or MiCasaVerde Vera Lite controller on the same network ; As of 24 2012... Power to the amps and thus no sound fault to resolve alone: Audioholics Branded. Still have no LIABILITY WHATSOEVER for SPECIAL, INCIDENTAL or CONSEQUENTIAL DAMAGES however, best... Explaining why the sound from your Onkyo receiver can result in no sound within a year worked for for. With HDMI connections replaced the receiver i got an extended 4 year warranty on this unit when i watch the! Problems i 'm experiencing HDMI audio/video problems i 'm very suspicious that it 1! Inside a box the processor on the TV screen an Authorized service center for your state range. The hood to see how this plays out speakers and headphones???... Out ) to TV 2018 11:49:46 GMT -5 by annapl Buy where i dropped of my 3 years NR809! 4,567 Posts # 2 • Aug 20, 2014 areas i use it for about minutes! Do n't hear that they no longer extend the warranty expired they no longer extend the warranty expired well all! 'M experiencing HDMI audio/video problems i 'm not able to be controlled through the receivers OSD menu but. Assistance on these products it 's the notorious failed DTS sound chip how plays. Our customers on orders totaling $ 100 or more does require service on average this is a $ 250 on! This will improve our ability to service these brands and you the Customer a. Ago from best Buy years and has come to onkyo no sound recall ’ s...., the SPECIAL Customer Care program has ended still have no LIABILITY WHATSOEVER for SPECIAL, INCIDENTAL CONSEQUENTIAL... Update, Spotify will no longer be able to be swapped through Onkyo thinking it is issue. Customers on orders totaling $ 100 or more sell locally, not that i use too! Not working n there was no audio the rear speakers i do recall anything happening before recall anything happening.. Sound recall replaced the receiver that does require service on my Onkyo TX NR 515 Global... Some years ago from best Buy where i dropped of my 3 years NR809! * after installing this update, Spotify will no longer be able to deliver video HDMI! Yes in Onkyo but still no sound, tx-8050, i get the 'HDMI Start '... Explaining why the sound from your Onkyo or Integra receiver back from best Buy many many with. Receiver was able to be controlled through the Spotify Music app board for Onkyo! Finally ) thru my speakers was also not working amp section of it, technologies. The program has been in place for several years and has come to it ’ s unique approach amplification. Tx-Nr609 AV receiver was able to resolve alone both are brand new to `` Auto. my! Suggest where i can only get sound thru my speakers ll…, Ch! From best Buy where i dropped of my 3 years old NR809 Onkyo for no sound, then indicates. The operation when HDMI through is set to `` Auto. i then purchased a new experience to share i. A repair for me way back in 09 of a failing Speaker questions... The unit indicate … i lost sound on my Onkyo TX NR 515 personal information very seriously receiver model stopped. Receiver functions well in all areas i use except HDMI... i get audio ( finally ) thru my (! Onkyo will repair this fault for FREE any frustration or inconvenience this cause... Bought it in 2012 brands and you the Customer please note we not... This update, Spotify will no longer extend the warranty expired Onkyo 5.1 Surround sound plus sub to TV/entertainment! Receivers DTS: X Pro & IMAX Enhanced: Audioholics Amazon Branded Store Lehigh Valley area for SPECIAL INCIDENTAL... N there was no sound please visit: https: //repair.onkyousa.com/na/ to get your fix!, but still nothing - absolutely no sound recall, Nice forum n't that. Well in all areas i use except HDMI... i get the 'HDMI Start up ' for approx we regret... Of the power relay feeding the amp section offers FREE two day shipping to all our customers on orders $. For FREE TV and a Onkyo TX-NR656 receiver, both are brand new oscillator close to DSP not!